Online Water
The Online Water Purifiers Store

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Welcome to PURE WATER HOUSE. PURE WATER HOUSE. provides products and its services to you subject to the following terms and conditions. If you access this web site or visit or shop at, you accept these Terms and Conditions of Use, as well as our other terms and conditions on this web site, such as our Privacy Policy, Cancellation and Refund Policy, Delivery policy and Disclaimer. Please read them carefully. In addition, when you use any current or future PURE WATER HOUSE service on this web site, you also will be subject to the guidelines and conditions applicable to such service. All products /Services and information displayed on constitute "An invitation to offer". Your orders for purchase constitute your offer which shall be subject to the terms and conditions as listed below. reserves the right to accept or reject your offer.

User Agrement:

About Us : PURE WATER HOUSE, is a dealer of Kent RO Systems Ltd, blue Star Ltd, and Ace Hygiene Product Pvt Ltd, and that these companies being the manufacturers are the warrantors of their products respectively. is the online web portal of PURE WATER HOUSE to make sales through Debit Card/Credit Card and Net Banking.


Utmost care and concern is bestowed in order to ensure that all information that is made available on this site to be accurate and authentic, however, PURE WATER HOUSE, disclaims the liability of the correctness / infallibility of the same.

Applicable Law

This site is created and controlled by PURE WATER HOUSE. The laws of India shall apply and courts in BANGALORE only shall have jurisdiction in respect of all terms, conditions and disclaimers. PURE WATER HOUSE reserves the right to make changes to the web site and the terms, conditions and disclaimers at any time and without information to the customers/users of the services/web site of PURE WATER HOUSE.


"Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexure, privacy policy etc., and will include the references to this agreement as amended, notated, supplemented, varied or replaced from time to time.

"" / "PURE WATER HOUSE." / "web site " means the online shopping platform and the services provided by it owned and operated by PURE WATER HOUSE, which provides a venue to the users of to buy the products listed on

"Vendor" / "seller" /"affiliates" shall mean the person or any legal entity who offers for sale, sells the products on the

"Customer" / "buyer" shall mean the person or any legal entity who makes the offer for sale on by placing an order for and or purchases any products through the platform of

"User" / "you" means and includes any person or an entity or any legal entity using or accessing the services provided on this site.

"Product/Products" means and includes any goods/merchandise/products/services/offers/display items that are uploaded /showcased/displayed on and the related description, information, procedure, processes, warranties, delivery schedule, etc.

Electronic Communication

When you visit or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically or by telephone. We will communicate with you by e-mail or by posting notices on this web site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Permission and Site Access

PURE WATER HOUSE. grants you a limited license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express prior written consent of PURE WATER HOUSE. does not sell products for children, but it sells them to adults, who can purchase with a credit card / debit card or any other card which supports for making the payment at our online payment portal. If you are under 18, you may use only with involvement of a parent or guardian. PURE WATER HOUSE. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Policy Updates

PURE WATER HOUSE reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site. If any of the terms & conditions shall be deemed to be invalid, void or for any reason unenforceable, that term shall be deemed severable and shall not affect validity & enforceability of any remaining term & condition.

Entire Agreement

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement.


The waiver of a breach of any term hereof shall in no way be construed as a waiver of any other term or breach thereof. The person agreeing to these terms & conditions of use represents & warrants that such person is authorized to bind and thus bind his or her principal or employer and has adequate legal capacity to enter into these terms and conditions of use.

Product Description

Pure Water House tries to be as accurate as possible. However, Pure Water House does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pure Water House itself is not as described, your sole remedy is to return it in unused condition.

Changes / Product Description

PURE WATER HOUSE. reserves the right to suspend / cancel, or discontinue any or all products or service at any time without notice , make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. If a product offered by is not as described, your sole remedy is to return it to us in unused condition within 7 days of delivery.

Pricing/Typographical error

Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. The price taken into consideration will be at the time of order confirmation and payment done by the customer. If Pure Water House comes across any such difference in pricing due to any issues, it has all the rights to rectify the same or cancel the order.

Credit Card

Use In a credit/debit card transaction you must use your own credit/debit card. Pure Water House will not be liable for any credit card fraud. The liability to use a card fraudently will be on the user and the onus to "prove otherwise" will be exclusively on the user. You further agree and undertake to provide the correct and valid credit card details to

Acceptance of order

Pure Water House reserves the right to accept or cancel any order placed without any reason. When the order is accepted you will get a confirmation from Customer care by email / phone call. Pure Water House reserves the right to cancel any order placed using credit card which holds International billing address.

Pure Water House currently accepts the orders from Bangalore city only.

Shipping/Delivery Area

Pure Water House provides FREE Delivery for all products sold on www.Pure Water House to your address in Bangalore city limits only. (Kindly check Pin Code for Delivery Serviceable Area). There are no hidden charges applicable.Delivery time would normally be within minimum 2 business days from the day your order booking and payment is completed on The day of booking your order is taken as day 0.

Currently delivery of products purchased on is available in Bangalore city limits only. As and when we would provide delivery to other locations, the same would be updated here, we request you to kindly check the Shipping Options link on our home page for further updates.

Pure Water House provides FREE shipping /delivery to your beneficiary address, we request you to place your valued order and enjoy the FREE shipping/delivery offer. Your order will be delivered as per the stipulated delivery time (please refer to Payment and Returns Policies). We believe in providing our dear customers with the best service and hence do not charge for delivery, however, we reserve the right to change/discontinue the FREE Shipping/Delivery at any time.

Shipping Duration

How long will it take for me to get delivery?

Most orders are dispatched within 24 working hours. Delivery time will vary based on your location. Most packages get delivered within 7 days.

How do I track the exact delivery status?
Once your order is shipped, you will get a confirmation call from our company for delivery of the goods. Materials will be delivered through service technician / Auto / Aurthorized delivery agents or through the courier. For any clarification you have to call the customer care.

During what hours of the day can I expect delivery?
Deliveries are made during 9am to 7pm.

Will I be informed of the time of delivery?

Normally we will inform you by a phone call at the time of dispatch of materials.

Delivery Policy

  • Please also note that each shipment of items in an order requires an adult's signature upon delivery. And TRANSACTION CODE to be mentioned at the time of delivery for verification.
  • If there is any change in delivery address, after the order has been placed the same to be communicated by an email or by a written communication. shipment shall be delayed.
  • If the change in delivery address is communicated after you order is processed then extra delivery charges will be applicable at approximately two hundred rupees per unit within Banalore.

What happens if I am not at my delivery address at the time of delivery?
For the second visit charges will be applicable at the rate of Two hundred rupees only.

Do I have to sign for the parcel personally, or can someone else sign for it?
You or the People in your household can sign for the parcel but the person who is taking the delivery should mention the TRASACTION COD NUMBER GENERATED on the website for receiving the materials.

Partial Shipments

You can buy any number of items listed on in a single order. If a particular item that is out of stock or not available at all may not be shipped to you along with other items that are available off the shelf. In such cases there will be "Partial Shipment" of your order. This means that you will receive only a part of your whole order. In such cases, you will be informed and you will not be charged extra shipping charges for each subsequent shipment of items.


If the materials you ordered is out of stock, the order will not be processed and you will get a call from customer care. Any out-of-stock items in your order will automatically be shipped separately and the same will be informed to you.

Cancellation of order

Pure Water House reserves the right to cancel any order without any explanation for doing so, under situation where Pure Water House is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Pure Water House policy or for any other reason. However, Pure Water House will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

Suspension due to Non-Compliance with Agreement

Notwithstanding other legal remedies that may be available to PURE WATER HOUSE., PURE WATER HOUSE may in its sole discretion limit user activity by immediately removing user listing either temporarily or indefinitely or suspend or terminate user membership, and/or refuse to provide user with access to the site: If the user is in breach any of the terms and conditions of this agreement and/or the terms and conditions of usage of PURE WATER HOUSE.;

  • If the user has provided wrong, inaccurate, incomplete or incorrect information;
  • If your actions may cause any harm, damage or loss to the other users or PURE WATER HOUSE

Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the PURE WATER HOUSE. site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Force Majeure

PURE WATER HOUSE. shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

Information Liability

In no event shall or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the web site may not be reproduced, copied, or altered without the express written consent of PURE WATER HOUSE and its affiliates.

Cancellation of Shipment

After order confirmation and payment completion, Pure Water House will endeavor to deliver your product in the stipulated delivery time to your beneficiary address in Bangalore & city limits only. Pure Water House will not allow for Cancellation of Shipment for any reason and request. our dear customers accordingly to confirm the purchase first and then book with wwwonlinewaterpurifiers.

WARRANTIES & GUARANTEES of goods sold on

Products sold on this site are covered by Manufacturer's warranty. Warranty period and type offered are mentioned in the product description page. Detailed warranty terms and conditions are as per the warranty card which comes along with the product.

After Sales Service

We believe in providing our customer with the best and request you to kindly revert to us for any service related issues.

Customers has to place a request for any free service/breakdown, complaint for products purchased to our customer care.

For Kent Water Purifiers, Alfa Water Purifiers, Aqua soft Water softeners service will be provided by Pure Water House for which customer has to lodge the service request to Pure Water House. For Blue Star Products Service Will be provided by Blue Star Ltd. Air purifier and Ozone Veg and fruit purifier has manufacturer's warranty one year.

Acceptable Methods of Payment

presently payment methods available with are through Credit Cards, Debit Cards and Net banking only. As and when other methods will be incorporated, the same would be updated here as well. Your Credit/Debit card information remains private and confidential. Pure Water House and our secure online payment gateways use Secure Sockets Layer security technology to protect your Card information.

We accept all VISA &MasterCard cards - only Indian cards, as International cards would not be supported. You will have to enter your 16 digit Credit/Debit card number and the 3 digit CVV (Card Verification Value) code which is at the back of your card and complete the payment.

Verified By VISA (VBV) and MasterCard Secure Code

With a view of making Online shopping safer, the Reserve Bank of India has made it mandatory , from 1st August 2010 onwards, for all transactions to have an extra level of authentication. The "extra level" is a password which you will have to enter after entering your Credit Card/ Debit Card details while making an online payment. This technology is called Verified By VISA (VBV) or MSC (MasterCard Secure Code).You will have to log onto your banks website for registration and each bank has its own process for registration.

Our address

No.30, 6th Cross, Hutchins Road,
St. Thomas Town,


This site is provided to you by PURE WATER HOUSE. On "As is" and "As available" basis. PURE WATER HOUSE does not warrant that this site, its servers or email sent from are free of viruses and other harmful components.

PURE WATER HOUSE makes every effort to present accurate and timely information regarding the products we have for sale. However it is possible that some discrepancies or inaccuracies may arise in which case please inform us at "email.

All products displayed in our catalogues may not be readily available for sale due to product unavailability or for any other reason.

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